why do business with us

Why Do Business at Bill Robertson Nissan?

Engine for Life

When you buy a new Nissan from us, we guarantee the engine for as long as you own the vehicle. We’ll put it in writing. No deductible. No time limit. No mileage limit.*

Powertrain Warranty

Everyone has a little concern over buying a used car. What if something goes wrong? How about if we do the worrying for you? For three months or three thousand miles, with a $100 deductible, we’ll guarantee the powertrain. If something is wrong, it will probably surface in the first three months. We’ll put it in writing, so don’t worry, it’s on us!*

New or Used Vehicles

Your first oil change is free!

Free Carfax Report

We run a Carfax report on every used vehicle we sell, and we will gladly provide you with a copy. Just ask your sales consultant.

Great Prices!

We make great deals every day! We’re straightforward, transparent and we eliminate as much back and forth as possible. (We dislike it as much as you do.) That said, if you have a Costco price, a TrueCar price, or a price from another buying service, we’ll honor it. We want you to be able to do business with us!

Free Market Appraisals

We subscribe to a number of appraisal services, such as Kelly Blue Book, and Manheim Online. Even if you don’t want to buy a car from us, we’ll be happy to give you a free appraisal, and a cash offer on your used vehicle.

Simple and Easy Financing!

We know that financing can be frustrating and confusing, so we do everything possible to make it easy. We also know that sometimes life just happens, and our credit scores get bruised. Don’t worry! Our Finance Professionals work with over two dozen local and national lenders to find the perfect program for you.

Free Exchange Policy

We know that sometimes, despite all of our research and efforts, we just end up buying the wrong car. If that happens to you - if it’s too big, too small, too fast, or too slow, just bring it back within three days and we will exchange it for something that fits you better. We want to make sure you end up with the perfect vehicle for you.*

Great people!

We hire and train great people, people who care enough to do the job right, people who believe in what we do, and believe that we can all make a little difference in the world. We like our staff – and we think you will too!

We support the community

We live here, we work here, we play here, and we give back to the community. We return 10% of our profits back to local organizations to help them do the good work that they do. Here are just a few of organizations we support:

  • AACCES
  • American Red Cross
  • Boys and Girls Clubs
  • Boy Scouts of America
  • Camp Patriot
  • Carousel of Dreams
  • Junior Achievement
  • Local Schools
  • Rotary International
  • Tri-Cities Cancer Center
  • United Way

We’re here for you! We will do our best to make your sales and service transactions go smoothly, but sometimes things just happen. If we mess up, Bill, Debbie and Craig Robertson are in the dealership almost every day. Let’s talk it out – We’ll make it right!

*See Your Sales Representative for Details